Frequently Asked Questions

Everything you need to know about working with us

A: We are an integrated manufacturer and trader with 18 years of experience, operating our own factory in Yiwu, Zhejiang. We have our own R&D team, production workshops, and quality control system. You are welcome to schedule a video call or visit our facility.

A: Our production base covers 6,000 m² and is equipped with 12 fully automated production lines, delivering a monthly capacity of 600,000 packs – ensuring on-time delivery for bulk orders.

A: Yes. We have passed the on-site audit by TÜV Rheinland. Please contact our sales manager to request the latest certification report.

A: Yes. We offer one-stop customization services, including logo printing, packaging design, and product structure modifications. Please provide your design files in AI or PDF format.

A: The MOQ for standard products is 20,000 sheets. For first-time customers, we accept small trial orders to help you test your local market.

A: In-stock samples are shipped within 12 days; custom samples typically take 7 days. The sample fee is fully refundable once your subsequent bulk order meets the required quantity.

A: Bouquet wrapping paper: over 6,000 designs available. Ribbons: over 2,000 designs available. All are produced and sold directly by us.

A: We follow a strict four-step quality control process:
Raw material incoming inspection
In-process random checks
100% inspection before packaging
Final random inspection before shipment

A: We maintain over 10,000,000 pieces in stock. For designs that are available but not kept in stock, orders are shipped within approximately 7 days. Please contact our sales representative for details.

A: After deposit confirmation and sample approval, regular orders are usually delivered in 7–12 days, depending on order volume and production schedule.

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